Syncle Pages: set up, video adding and CTA links

Get your Pages add-on up and running in no time with our step-by-step guide.

Step 1: Syncle script and widget position

👉 Ensure your unique Syncle code is placed on your store’s template

We recommend placing your unique script on your store’s template for all pages. This will make it easier to add videos to non-product pages down the line. The widget will not load on pages that don’t have available video content.
You can find your unique code in the Syncle tool by navigating to

’Shop Settings’ – > ‘General’.
Or contact us via our support email.

👉 Placeholders for widget position

The Syncle team is happy to help you configure a position for the widget on non-product pages. We also recommend adding placeholders to optimize Pages in the best way possible.

Title <div id='syncle-page-title'> </div>
Location <div class='syncle-page-placeholder'> </div>
Page ID <div id='syncle-page-id'> 1234 </div>

Step 2: Layout for non-product pages

Navigate to your Settings → Pages and select your preferred layout: Slider or embedded mode
Click ‘Save settings’

💡 By default, only one mode can be applied to all of your pages. Please contact us if you’d like to look into the possibility of using both modes for your non-product pages.

💡 You may need to force reload your browser to see the applied changes. To do this, please hold down command + shift + R (Mac) or crtl + shift + R (PC).

👉 Widget mode (slider)

Widget mode can be independently styled from your PDP widget.
For appearance settings, navigate to ‘Settings’ → ‘Pages’ and select your preferred widget styling for non-product pages

👉 Embedded mode

Embed one, large YouTube player on non-product pages.
The player's size is responsive, meaning it's dictated by the size of the container and will react to the user's window size.
The player's appearance can't be customized (see YT terms and services)

Step 3: Automated and manual adding of pages

Automated adding of pages

Whenever possible, Syncle will configure the widget to auto-created pages that are ready for you to work in your Syncle tool.
Similar to our process for product pages, a new page is created after it has been visited at least once, after your Pages add-on has been unlocked for you. You can sort your pages by title, date of creation and number of videos.

Manual adding of pages

Navigate to your ‘Pages’ tab
Click ‘Add page’

👉 Add by page link (recommended)

Give your page a distinct title
Paste the URL of the non-product page you'd like to add videos to under ‘Page link’
Click ‘Add page’

💡Note: Query parameters are not saved when you add URLs via Pages, as these can distort analytics. Syncle will alert you to an existing query parameter, which will be automatically removed when saving.

👉 Add tag to the page

Give your page a distinct title
Click ‘Generate tag’
Copy the generated tag from the pop-up window
Paste the tag into the desired location of the page template, where you’d like your video(s) to appear.
Note: Please avoid placing the tag on your general template, or any video you add will show on all pages that fall under that template.

Step 4: Add videos to your pages

Select the page you’d like to add a video to
Click ‘Add video’
You have two options: you can add a YouTube link or select a video from your library. The same embedding checks apply to videos added via Pages as we have in place for PDP videos.

💡 Widget mode: Drag-and-drop videos to rearrange the order in which videos appear on your page

💡Embedded mode: The top most video will show in your store. If this video becomes unavailable or is switched off, the next available video will show on your page.

Step 5: Add CTA links to your videos

Select the page you’d like to add CTA links to
Click ‘No action links'
Paste in the URL and type in your CTA text
Click ‘Save changes’
You can add up to 10 CTA links per video