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How do I disable a video on a product?

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Written by Inka Turunen
Updated over a month ago

💡 You can easily disable videos in your Syncle tool via the Video or Products tabs.

❗️Note: Disabling video content will take effect on your site immediately.

1. Disable videos via the Video tab

  • Go to the Video tab and search a video by YouTube channel, video URL or title

  • Disable video on all matched products: You can switch the video off on all products by clicking the yellow slider to 'off'

    • You can also block this video by then clicking 'block' and select a reason why this video was not suitable

  • Disable video on selected products: Click into the video and switch the yellow slider to 'off' on those products you'd like to remove the video from

2. Disable videos via the Products tab

  • Go to the products tab and search for the product by title or product ID

  • Disable all videos on a product: click the yellow slider next to the product ID to 'off'

  • Disable selected videos matched to a product: click into the product and switch the yellow slider to 'off' on the videos you no longer want showing on a product

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