syncle

Glossary

What is the Syncle tag?

Active Products

How does Syncle match products with videos?

How can I adjust the appearance of the widget?

What information does Syncle collect and why?

Find out more about how products enter our database and are paired with videos

How long does it take for videos to appear next to my products?

How do I disable a video on a product?

How do I add videos and CTA links to non-product pages?

What may affect the watch rate?

I've not received a verification email for Syncle – what can I do?

Find out more about using our solution across all of your online stores

How can I add Syncle to new domains?

Learn more about embeddability of manually added videos

Why is my manually added video not showing?

Why can’t find a product in Syncle?

What do the symbols in video thumbnails mean?

How do I add videos to a product?

How do I change the order of videos as they appear on site?

Do you only support YouTube videos?

Can I prioritise specific video content?

Discover how Syncle brings brands and retailers together

What is Syncle for Brands?

Say goodbye to those grey broken-link boxes on your product pages

Will I see broken YouTube links in the widget?

How to login to Syncle for Brands?

Learn more about how we find relevant videos for your products

How does Syncle curate videos?

What is Quick Connect?

Inka Turunen

FAQs

Find answers and get help from Intercom Support and Community Experts

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