FAQs
Answers to frequently asked questions.
By Inka1 author24 articles
- Glossary
- What is the Syncle tag?
- Active Products
- How does Syncle match products with videos?
- How can I adjust the appearance of the widget?
- What information does Syncle collect and why?
- How long does it take for videos to appear next to my products?
- How do I disable a video on a product?
- How do I add videos and CTA links to non-product pages?
- What may affect the watch rate?
- I've not received a verification email for Syncle – what can I do?
- How can I add Syncle to new domains?
- Why is my manually added video not showing?
- Why can’t find a product in Syncle?
- What do the symbols in video thumbnails mean?
- How do I add videos to a product?
- How do I change the order of videos as they appear on site?
- Do you only support YouTube videos?
- Can I prioritise specific video content?
- What is Syncle for Brands?
- Will I see broken YouTube links in the widget?
- How to login to Syncle for Brands?
- How does Syncle curate videos?
- What is Quick Connect?
